The first day of the Indian Premier League (IPL) 2023 witnessed Reliance-owned Jio Cinema, which has obtained the digital streaming rights for the cash-rich league, receiving criticism on social media platforms for numerous complaints of the app’s slow buffering and crashing.
The app malfunctioned during the opening match between Chennai Super K♛ing♋s (CSK) and Gujarat Titans (GT), leaving numerous viewers disappointed as they were unabl♎e to watch the game without encountering any technical issues.
Notably, it is the first time two companies are broadcasting the IPL matches on separate platforms in India and other regions. The TV rights have been acquired by Disney Star, and they are telecasting the games on the Star Sports network. Similarly, Viacom18 has acquired the digital rights, and they are streaming the cash-rich league for free on their OTT platform Jio Cinema.
Here is how fans reacted:
Haven’t been able to connect at all – it hangs every time I try to watch live streaming of .
I am on Airtel— Vikrant Gupta (@vikrantgupta73)
Is this꧒ also a new IPL rule that you have to click refresh on after every 15 seconds?
— Anshu Mor (@anshuMor)
Jio Cinema offering an experience that no other channel was able to offer ♏in the history of IPL!!
Aౠutomatic pause with a caption "Something went wrong. Click to re🎶fresh"
Am I the privileged one, or you ar🥂e als♈o experiencing such Technological brilliance!?
— Sekhar (@LearningEleven)
it's hanging, slow server, very bad experience watching on jio.
— Sandeep kishore 🇮🇳 (@sandeepkishore_)
What's the wrong..It's not working..
— Sushma Pandey (@ISushmaPandey)
My wifi speed is 150 mbps and jio cine🔯ma still struggling on it .. after every 2-3 minutes its get buffering
— Jagmeet Brar (@jagmeetbraraap)
Buffering buffering buffering buffering on Samsung TV with 200MBPS connection.
Poor Service by— Vijay Rana (@VJPratapRana)
after running for 5 minutes
— prayag sonar (@prayag_sonar)
Jiocinema for every few mins
— Kadak (@kadak_chai_)
//twitter.com/Techuniqueyt/status/164183602195557171ꩵ2
jio cinema app bhut hang kar rha hai.aur app crash ho ja rha hai ꦡvery bad experience plea💦se improve this app.
— Shu😼bham pathak(मोदी का परिवार) (@sbhampthak)
This is very bad . Jio cinema is not working properly and buffering and crash's
— Ravi Bommisetty ✡️ (@VRBommisetty)
Jio is not working properly. Bad experience.
— Versha Singh (@Vershasingh26)
//twitter.com/ggk____/status/1641836980723130368
Notably, Jio Cinema responded to users on Twitter and offered their apology for the inconvenience that fans experienced. Jio said, “We apologize for this problem. We don’t want you to have this kind of experience. To help us resolve this matter, please send us a direct message with your OS, app version, and mobile number. Thank you for your patience, and we hope to resolve this issue as soon as possible.” Additionally, their T꧅witter account also advise🔯d some users to uninstall and reinstall the app.
Speaking about the match, Hardik Pandya-led Gujarat got the better of MS Dhoni‘s Chennai and registered a thrilling five-wicket victory. Ruturaj Gaikwad powered CSK to 178/7 courtesy of his sensational 92 runs, including 4 fours and 9 sixes. However, Gujarat managed to chase down the target in 19.2 overs, thanks to Shubman Gill‘s half-century (63 off 36) and Rashid Khan’s all-round effort (2 wickets for 22 and 3-ball 10 run knock).
